FAQ


General Questions:

Is everything kiln dried?

We strongly believe in selling material that is ready to install or build with, because of this all of our products are kiln dried to 6-10% moisture content to prevent cracking, warping, or other problems that arise from working with wet wood.

What type of finish do you use?

Our finishes are all water based and applied in house. Many of our finishes are multi-step processes to achieve a certain look while others are straight/single step stains.

Can I buy a can of finish from you?

Because most of our finishes are multi-step processes and not simple products we can not “sell them in a can”.


Paneling Questions:

How is it installed?

Paneling is installed board by board using a brad nailer and some basic carpentry tools. We offer a simple guide that covers the basics of paneling installation here.

How thick is the paneling?

The reclaimed material is planed to 5/8" thick and the urban hardwood material is planed to 3/4" thick. 

How long are the boards?

Anywhere from 1 to 6 feet long. 


Mantel and Shelf Questions:

Can I order a mantel with no big cracks and holes?

It’s within the nature of reclaimed wood to have features such as cracks, splits, holes, and other character details. Avoiding these features entirely is nearly impossible and we cannot specify or avoid these features on your mantel or shelves.